Responsible Gaming at habajji

1 Age Restriction — 18+ Only

habajji is strictly an adult platform. No person under the age of 18 years is permitted to open a habajji account, make a deposit, place a bet, or access any real-money game or sportsbook market. This rule applies without exception to all players based in Bangladesh and elsewhere.

Why Age Verification Matters

Underage gambling can cause serious harm during critical developmental years. habajji takes its obligation to prevent minors from accessing its platform seriously. Every account registration triggers an age verification step, and additional identity checks — using Bangladesh National Identity Card (NID) or passport documents — are carried out as part of our Know Your Customer (KYC) process before any withdrawal is approved.

Protecting Minors in Your Household

If you share a device or a home with someone under 18, habajji strongly recommends the following measures to prevent underage access:

• Always log out of your habajji account fully after each session — do not leave an active session open on a shared device.
• Never share your habajji Login credentials with any other person, including family members.
• Use parental control software on shared computers and mobile devices to block access to gambling websites.
• Keep any record of your habajji username and password stored securely and out of reach of minors.

2 Self-Exclusion

Self-exclusion is one of the most powerful tools available to any habajji player who feels that their gambling is getting out of hand. When you activate self-exclusion, habajji will block your account from all real-money activity for a period you choose — no questions asked, no pressure to reconsider.

How to Request Self-Exclusion

habajji makes it straightforward to request a self-exclusion period. You can do so through any of the following channels:

• Via the Responsible Gaming section in your habajji account settings after habajji Login.
• By contacting habajji's 24/7 Live Chat support directly on the platform.
• By emailing [email protected] with the subject line "Self-Exclusion Request".
• By messaging habajji support on WhatsApp at +880 1700 000000.

Self-Exclusion Periods Available

habajji offers the following self-exclusion durations. Once activated, the exclusion cannot be reversed before the selected period ends:

• 1 Month — Short-term break to reassess your relationship with gambling.
• 3 Months — A meaningful pause recommended if you are experiencing recurring losses.
• 6 Months — Extended break for players who recognise a developing problem.
• 1 Year — Long-term exclusion for serious concerns.
• Permanent — Indefinite exclusion with no option to reopen the account. This is irreversible.

Returning After Self-Exclusion

For exclusion periods of 1 month, 3 months, 6 months, or 1 year, your account will remain closed until the period expires. After expiry, habajji will conduct a brief welfare check before reactivating your account. Permanent self-exclusion cannot be reversed under any circumstances.

3 Deposit Limits

Setting a deposit limit is one of the simplest and most effective ways to keep your gambling spend within a budget you are comfortable with. habajji allows every player to set personalised deposit limits that cap how much they can deposit over a defined rolling period.

Available Limit Periods

• Daily Limit — Maximum BDT amount you can deposit within any 24-hour rolling period.
• Weekly Limit — Maximum BDT amount you can deposit within any 7-day rolling period.
• Monthly Limit — Maximum BDT amount you can deposit within any 30-day rolling period.

How Limits Work

You can set or lower your deposit limit at any time through your habajji account settings with immediate effect. If you wish to increase an existing deposit limit, habajji applies a mandatory 7-day cooling-off period before the increase takes effect — this prevents impulsive decisions made during a losing streak. Limits apply across all deposit methods including bKash, Nagad, Rocket, and Upay.

Loss Limits and Wagering Limits

In addition to deposit limits, habajji also offers the option to set loss limits (maximum BDT you are willing to lose in a given period) and wagering limits (maximum total stake across all bets in a period). These advanced controls are accessible from the Responsible Gaming section of your account dashboard.

4 Time-Out & Session Breaks

Sometimes all you need is a short break. habajji's Time-Out feature allows you to temporarily pause your account for a brief period without committing to a full self-exclusion. This is ideal for players who want to take a planned holiday from gambling, clear their head after a bad run, or simply re-evaluate their play habits.

Time-Out Durations

• 24 Hours — Overnight or one-day break.
• 48 Hours — Weekend detox.
• 7 Days — One-week pause.
• 30 Days — Month-long break without permanent account closure.

During a Time-Out, your account is suspended for real-money activity, deposits are blocked, and marketing communications are paused. Unlike self-exclusion, you can choose to end a Time-Out early by contacting habajji support — but a mandatory 24-hour reconsideration period will apply before reinstatement.

Session Duration Alerts

habajji's platform automatically tracks active session duration and will display a pop-up reminder if your continuous play session exceeds 60 minutes. This alert is informational and cannot be permanently dismissed — it reappears every 30 minutes thereafter. You may set a custom session duration alert from as little as 15 minutes in your account settings.

Reality Check Reminders

Every habajji player can activate Reality Check notifications that display a concise summary of your current session at regular intervals — showing time played, net win/loss for the session, and total bets placed. These prompts are designed to keep you grounded and aware of how long you have been playing and at what cost.

5 Recognising Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise from the inside. habajji wants every player to be able to identify the early warning signs and take action before gambling begins to seriously affect their life, relationships, or finances.

The following behavioural and emotional patterns are recognised indicators that gambling may be becoming a problem rather than an entertainment activity:

6 Self-Assessment Questionnaire

The following questions are adapted from widely used responsible gambling assessment frameworks. Answer them honestly — this is for your benefit only and is not recorded by habajji. If you answer "Yes" to three or more questions, habajji recommends reaching out to our support team or activating a self-exclusion or time-out.

7 Player Protection Tools Summary

habajji has integrated a full suite of player protection tools into every account. All tools are available free of charge and can be activated at any time through your account settings or by contacting habajji support. Here is a complete overview of what is available to every registered habajji player.

How to Activate Any Tool

• 1
  Log in to Your habajji Account

  Use the habajji Login page to access your account. All responsible gaming tools are accessible from any device — desktop or mobile.
• 2
  Navigate to Responsible Gaming Settings

  Find the Responsible Gaming section in your account settings or profile dashboard. All protection tools are grouped here for easy access.
• 3
  Select the Tool and Set Your Parameters

  Choose the tool you wish to activate, enter your preferred limit or exclusion period, and confirm. Most changes take effect immediately.
• 4
  Receive Confirmation

  habajji will send a confirmation to your registered email address or mobile number summarising the active protection settings on your account.
• 5
  Contact Support if Needed

  If you prefer, our 24/7 support team can activate any responsible gaming tool on your behalf via Live Chat, email, or WhatsApp — no need to navigate the settings yourself.

8 Getting Help

If you believe that gambling is negatively affecting your wellbeing, finances, or relationships, habajji urges you to reach out for support without delay. You do not need to be at a crisis point to ask for help — speaking to someone early makes a significant difference in outcomes.

habajji's own support team is available around the clock and is trained to handle responsible gaming enquiries with complete confidentiality and without judgment. In addition, habajji recommends the following steps for anyone who feels their gambling has become problematic:

• Activate self-exclusion or a time-out immediately via your habajji account settings or by contacting habajji support.
• Talk openly to a trusted family member or close friend about what you are experiencing.
• Seek guidance from a professional counsellor or mental health practitioner who specialises in behavioural addiction.
• Review and restrict access to your bKash, Nagad, or Rocket mobile banking accounts to limit impulsive deposits.
• Remove habajji from your browser favourites or app home screen to reduce environmental triggers.

habajji Direct Support Channels

Responsible Gambling Guidance for Bangladesh Players

habajji serves the Bangladesh market and recognises that access to specialist gambling support organisations may be limited locally. For that reason, habajji's own support team is your primary point of contact for responsible gaming assistance. Our team can provide confidential guidance, refer you to appropriate local mental health resources, and coordinate account restrictions on your behalf.

habajji also encourages players to speak with healthcare professionals, community leaders, or trusted spiritual advisors if gambling is creating personal or family conflict. In Bangladesh, general mental health support is available through government hospitals, NGO counselling services in Dhaka, Chittagong, Sylhet, and Khulna, and through university psychology clinics in major cities.